Select People Solutions is looking for a Service Manager to join our clients team. Successful candidates will be responsible for maintaining the highest level of service for clients and mentoring our team of technicians. If you are a driven and motivated leader looking for a role that allows you to flex your problem solving and leadership skills, we want to hear from you.
What’s in it for You?
- Lead a skilled team in a collaborative environment
- Make a tangible impact on customer satisfaction and loyalty
- Be part of a company committed to quality and operational excellence
- Enjoy a varied role combining leadership, strategy, and hands-on oversight
Compensation & Hours:
- The rate of pay is expected to be $85K-95K/year +Profit sharing
- Monday-Friday
Position Summary:
- Leading and mentoring service staff to deliver consistent, high-quality service
- Monitoring customer feedback and resolving complaints with care and urgency
- Managing scheduling, task assignments, and facility maintenance
- Coordinating warranty work with manufacturers and third-party vendors
- Tracking technician KPIs and setting weekly performance goals
- Overseeing invoicing, scheduling, and technician time verification
- Working with Parts and Sales teams to support full-cycle service delivery
Required Qualifications:
- 5+ years in a Service Lead or Management role
- Background certification in maintenance, welding, mechanics, or related
- Strong communication and customer service skills
- Ability to problem solve and work collaboratively with other staff and customers
- Strong focus on team relationships, service, and performance
- Positive and driven attitude
Right People. Right Seat.
Exciting Job Opportunities in Lethbridge!
