Office Manager: Plastic Surgery Clinic

Responsibilities:
 

• Lead, Support and Oversee the Service Providers to ensure that each Client Receives an Exceptional and Personalized Client Experience
• Manage Client Inquiries, Oversee the Scheduling of Appointments, and Resolve any Client Concerns to maintain a High Standard of Client Satisfaction 
• Lead Daily Team Meetings to update the Team and Discuss the Plan for the Day
• Oversee all aspects of Clinic Operations: Step in where needed and be the ‘Go To’ for the Staff to maintain a Smooth Flow of Services
• Schedule and Oversee ‘Downtime Tasks’ to promote Efficient Workflow and High Team Morale
• Manage Services and Assist with Activities to Drive Revenue 
• Maintain a Clean, Organized, and Aesthetically Pleasing Clinic Environment
• HR Responsibilities:  Onboarding, Training, Performance Management
• Other Administrative and Operational Tasks, as required 

• Previous experience in the management of a professional office in a client- or patient-facing capacity (such as a law firm, dental practice, plastic surgery clinic, dermatology practice, or comparable professional or healthcare setting)
• Discretion, Sensitivity and Confidentiality in dealing with Client Information
• Customer Service and Teamwork Focused with Exceptional Interpersonal Skills
• A Passion for the Industry and Excitement for the Positive Impact our Services bring to our Clients
• Excellent Communication and Relationship Developing Skills
• Self-Motivated with a Strong Work Ethic
• Professional and Positive Attitude on the phone and in-person
• Strong Organizational, Adaptable, Task-management and Problem-solving Skills
• Supervisory Experience and Ability to Lead and Motivate a Team
• Strong Computer Skills and Familiarity with Scheduling Software

• Competitive Compensation, based on experience
• Monday – Friday, 8:30 am – 5:00 pm (1/2 hour lunch)
• Employer shared benefits package
• Stable Company with Dynamic Daily Tasks
• Friendly and Supportive Work Environment
• Fulfilling, Client-Oriented Profession