Retail Customer Service Representative

Job Type: Part-time (20 hours per week, primarily mornings, with flexibility to work afternoons or full days as needed)
Schedule: Monday to Friday
Start Date: As soon as possible

About the Role

We’re looking for a dependable and detail-oriented team member to support front counter operations in a fast-paced, customer-driven retail environment. This is an active, on-your-feet role—not a desk position.

Key responsibilities include:

• Providing friendly, professional service to customers in person and over the phone.
• Complete front counter sales transactions with accuracy and efficiency; process telephone and online orders throughout the day with exceptional attention to detail.
• Reconcile cash drawer and POS settlements against sales reports.
• Prepare orders for mail and courier pickup, ensuring timely handling and clear, legible documentation.
• Demonstrates flexibility in shifting between customer-facing service and operational tasks as needed.
• Willingness to learn about our retail products to better assist customers.
• Able to effectively manage multiple tasks and prioritize responsibilities in a fast-paced environment with very frequent interruptions.

Who We’re Looking For

We welcome experienced and friendly professionals with the following qualifications:

• Strong work ethic and professional, can-do attitude
• Excellent reading, spelling, verbal and written communication skills
• Outstanding customer service and interpersonal skills
• Punctual, reliable, and well-organized
• Skilled and highly accurate using Microsoft Word, Excel, and Outlook
• Willing to learn Spire sales & inventory software (training provided)
• Able to lift or maneuver up to 50 lbs.
• A valid driver's licence and reliable vehicle

Bonus: Agricultural or livestock experience is a strong asset!

What We Offer

• Extended health care*
• Dental & vision coverage*
• Store discount
• On-the-job training
• A respectful, inclusive workplace

    *Available after six-month probationary period.

Availability:

· Available Monday to Friday with flexible hours.

· Seeking a minimum of 20 hours per week, flexibility to cover more hours if needed. May become full-time.

Why Join Us?

At CCWG Livestock Supplies, you’ll be part of a supportive team that values dedication, attention to detail, and a positive attitude. If you're dependable, thoughtful, and easy to work with — we want to hear from you!

Important: Kindly include a cover letter explaining why you feel you would be an excellent fit for our company.

Benefits:

• Dental care
• Store discount
• Vision care

Application question(s):

• Are you located in or near Lethbridge, AB?

Education:

• Secondary School - minimum

Experience:

• Retail sales: 1 year - minimum

Licence/Certification:

• Driving Licence - required

Work Location: In person

Although we thank all applicants for their interest, please note that only those candidates selected for an interview will be contacted.